Before you rent
Rental policies & FAQs
Thank you for choosing United Rent A Car. We want every rental to be simple and stress-free, so we’ve answered the most common questions below. If you don’t see what you need, our team is always happy to help.
Your questions
Frequently asked questions
What do I need to rent a vehicle?
Just a valid driver’s license and a security deposit. If your license was issued outside Texas, we’ll also ask for your travel details into and out of Houston, or proof of Texas residence.
How much is the security deposit?
Deposits start at $300 for Texas license holders and $500 for out-of-state license holders. Drivers under 25 have a $500 deposit.
| Vehicle type | Texas license | Out-of-state license |
|---|---|---|
| Midsize & full-size sedans | $300 | $500 |
| Luxury sedans | $400 | $500 |
| Compact, midsize & standard SUVs | $400 | $500 |
| Full-size SUVs | $500 | $500 |
| Sport sedans | $500 | $500 |
| Passenger vans | $1,000 | $1,000 |
I have an out-of-state license but no other documents. Can I still rent?
Absolutely. In this case, a $1,000 security deposit applies.
Will I get my security deposit back?
Yes. The deposit is a temporary hold, not a charge, and is released within three (3) business days after you return the vehicle.
Do I need a credit card?
No. We accept debit cards, Chime cards, Cash App cards, and more, as long as the card is in the renter’s name.
Can I pay with cash?
Yes. We accept cash, Cash App, Apple Pay, and Zelle. We just ask that at least $200 be paid with a physical card in the renter’s name.
Does my rental include unlimited mileage?
Most of our vehicles include unlimited mileage within Texas, Louisiana, Oklahoma, and Arkansas. These vehicles include a daily mileage allowance, with a charge for each additional mile:
- Lamborghini Huracán: 75 miles per day, $6.99 per additional mile
- Rolls-Royce Cullinan: 75 miles per day, $9.99 per additional mile
- Rolls-Royce Ghost: 75 miles per day, $7.99 per additional mile
- BMW X6 M Competition: 100 miles per day, $4.99 per additional mile
- BMW X7, Cadillac Escalade, Mercedes-Benz GLS 450 and Mercedes-Benz S 580: 150 miles per day, $2.99 per additional mile
- Mercedes-Benz C 300 and Chevrolet Corvette C8 Convertible: 150 miles per day, $1.99 per additional mile
- Chevrolet Suburban: 150 miles per day, $1.49 per additional mile
I’m under 25. Can I still rent?
Yes. Renters under 25 are welcome, and an additional daily young-driver fee applies.
What to bring
Rental requirements
- Driver’s license
- A valid driver’s license is required. Temporary paper Texas licenses are accepted when presented with the expired physical license.
- Insurance
- Please provide your own full-coverage insurance with a comprehensive/collision deductible of $501 or less.
- Payment card
- A valid physical debit or credit card (including Cash App and Chime cards) in the renter’s name must be kept on file.
- Travel area
- Vehicles may be driven in Texas and Louisiana. Travel to other states is available with a prepaid out-of-state fee, which varies by distance from Texas.
- Border restriction
- Vehicles may not be driven within 100 miles of any U.S. border. We’ll provide a Texas county map at pickup for your reference.
- Security deposit
- A security deposit hold is required for every rental. It’s separate from your rental payment and can’t be applied toward your rental total or extensions.
Questions? We’re here to help.
United Rent A Car, 5959 Westheimer Rd. Ste 219, Houston, TX 77057